Outbound, Inbound, and Hybrid prospecting...
Which is the best?
Prospectors (BD) engage prospects in conversation.
It occurs during Activation Phase of customer journey.
69% of corporations said it's the most difficult activity.
Here's how 3 Types of Prospecting compare:
1. Outbound Prospecting
DEFINITION
Proactively engages high quality prospects to accelerate conversion
SYNONYMS
Outbound Marketing, Active Prospecting, High Touch Marketing
HOW IT WORKS
o Tailored Content
Educates prospects with customized content
o Influence Engagement
Influences prospect to conduct actions for higher conversion rates
o Increase Conversion Rates
Uses lead scores to target the highest quality leads
Qualify the prospect...do they have need and resources to buy?
o Influence Prospect’s Requirements
Educates prospect on your unique product features and benefits
o Gather Competitive Data
Engages prospect to gather data that competitors don't know
o Gather Information for Conversion Phase
Gathers info to find out how and when the prospect will buy
o Marketing Feedback
Determines effectiveness and attribution of Awareness Phase content
COST
High
STATS
56% better chance of attaining sales goals vs Inbound
71% of prospects want to hear from business developers
58% of these prospects are more likely to be repeat customers
51% of prospects more likely to spread positive word of mouth
2. Inbound Prospecting
DEFINITION
Passively monitors prospect intent signals to update lead scores
SYNONYMS
Demand Generation, Demand Gen, Tech Touch Marketing, Passive Prospecting, marketing, Inbound Marketing, Inbound Prospecting, Self-Service Customer Journey, Self-Navigated Customer Journey, Do It Yourself (DIY), or Direct to Consumer (D2C), Buyer Enablement
HOW IT WORKS
Prospects consume content until they declare purchase intent
COST
Low
STATS
McKinsey study found that nearly 34% of customers prefer this method
3. Hybrid Prospecting
DEFINITION
Combines Inbound and Outbound to maximize efficiency and effectiveness
SYNONYMS
Low Touch Marketing
HOW IT WORKS
Active Prospecting used on ICP leads that exceed a threshold lead score.
Inbound Prospecting used on leads that don't meet the threshold score.
BD only engages below-threshold prospect who requests info.
COST
Medium
STATS
2021 McKinsey study found prospects increasingly self-navigate the Activation Phase before engaging the corporation.
WARNING
Don't enage Sales before prospects declare intent.
6Sense found early direct outreach by sales decreases PWIN.
Tony Gray, BDP
Author of the Business Development Body of Knowledge
Get your copy on Amazon today!
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